Join the KeepRobots field technician network

Short answer: KeepRobots is a robot field-service company in Vancouver, BC. We deploy, repair and maintain robots made by other companies, on site across Canada and the United States. We're building a network of independent field technicians and small automation and electrical service firms who can take on-site jobs for us, billed per job or by the hour, with the rate agreed in writing before each job. If that sounds like you, email partners@keeprobots.com.

Independent contractor work, not employment · Non-exclusive · No sign-up fee · English (Mandarin is a plus, not a requirement)

Who we are

Robot makers, many of them from China, are selling service, cleaning, delivery and logistics robots, robotic arms, humanoids and quadrupeds into North America faster than they can hire people here. Somebody has to show up when a unit needs commissioning, stops on a hotel floor or needs its scheduled maintenance. That is our job. We are an independent service company: we don't make or sell robots, and we work under the manufacturer's procedures, with the manufacturer's remote support lined up before each job.

We're a young company based in Greater Vancouver. We would rather say that plainly than pretend to a size we don't have: we are adding technicians city by city, as the work appears.

Who we're looking for

• Independent field technicians (sole proprietors) with hands-on electrical or electromechanical troubleshooting experience.
• Small automation, controls, electrical or equipment-service companies that can add robot jobs to their existing work.
• Where: British Columbia first (Greater Vancouver, Fraser Valley, Vancouver Island, Okanagan), then Alberta and the rest of western Canada, and other Canadian and US cities where robot makers have customers. If you're elsewhere in North America, write anyway and tell us your radius.

Experience we value most (none of it is a hard requirement on its own):

• AMRs, AGVs or delivery robots: LiDAR and sensor checks, drive modules, charging docks, Wi-Fi and network issues
• Commercial floor-cleaning robots or scrubbers: brushes, squeegees, pumps, water systems, batteries
• Robotic arms and cobots: teach pendants, end-of-arm tooling, safety I/O, basic recovery after a fault
• Electrical fault-finding with a multimeter and wiring diagrams; 24–48 V DC systems; lithium battery handling
• PLCs, conveyors, vending, kiosks, medical or lab equipment, building access systems: anything where you already fix machines on customer sites

What the work looks like

Before a job you get the robot's documentation, the procedure and a remote contact. We don't send anyone to open sealed assemblies or do work they aren't comfortable with; tell us, and we'll find another way.

How we work together

1. Per job or hourly. You work as an independent contractor (or your company does) and invoice us. The rate, scope and expected hours are agreed in writing for each job, before you accept it. Travel and mileage are agreed the same way.
2. You choose. We offer a job; you can say no. No minimums, no exclusivity: keep your other clients.
3. No guaranteed volume. Work depends on where the robots we're asked to support are installed. Some cities will be busy, some quiet for months. We won't promise hours we can't see.
4. Paperwork once. A short subcontractor agreement (payment terms, parts logistics, liability for the equipment you work on) and an NDA (manufacturers' documents are confidential), then a short job brief for each assignment.
5. Usually under KeepRobots' name, sometimes under the robot maker's (white-label). The customer is ours or the manufacturer's; please don't solicit them directly.

Requirements

• Insurance: commercial general liability insurance. We'll ask for a certificate before the first job.
• Workers' compensation: in BC, WorkSafeBC coverage (sole proprietors without workers can get Personal Optional Protection) and a clearance letter; in other provinces, the equivalent board (WCB Alberta, WSIB, CNESST and so on); in the US, coverage as your state requires.
• Your own tools: standard hand tools, a multimeter, a laptop with USB and Ethernet, ESD protection. Specialty tools for a given robot are discussed per job.
• Getting there: a vehicle and driver's licence, and a clear radius you're willing to travel. Cross-border work only if you are legally able to work in that country.
• Communication: good working English, photos and short written reports from site. Mandarin helps with some manufacturers but is not required.
• Safety: lockout and battery-safety practice, and following site rules at hotels, hospitals, warehouses and factories.

How to apply

Email partners@keeprobots.com with the subject line:

Technician network – [City] – [Your name or company]

In the email, tell us:

1. Your city and how far you'll travel (km or hours)
2. Sole proprietor or company, and how many technicians
3. Equipment you've worked on and the kind of faults you usually fix
4. Insurance and workers' compensation status (yes / in progress / no)
5. Typical availability (weekdays, evenings, short notice)
6. Your usual hourly or day rate for field work
7. Optional: a résumé, LinkedIn or website

Please don't send your SIN or SSN, date of birth, ID scans or banking details. We don't need them to start a conversation, and anything the agreement needs later is handled then.

We reply to every relevant message, usually within a few business days. If there is no work in your area yet, we'll say so and keep your details on file (and delete them if you ask).

FAQ

Is this a job?

No. It's subcontract work: you or your company take individual on-site jobs from KeepRobots as an independent contractor, at a rate agreed before each job. There is no salary and no employment relationship.

How much does it pay?

Rates depend on the job, the skills it needs, the location and travel, so we agree them per job, in writing, before you accept. You'll always know the rate before you commit.

Do I need robot experience?

Not necessarily. Most robot faults are electrical, mechanical or network problems that experienced field technicians already know how to find. Robot-specific steps come from the manufacturer's documentation and remote support, which we line up and brief you on before each job.

How many jobs will I get?

We can't promise a number. It depends on where the robots we're asked to support are installed. We'd rather be honest about that up front.

Can I keep working for other companies?

Yes. The arrangement is non-exclusive. The only restriction is that you don't approach the customers we send you to.

Do you cover the US?

Yes. We go on site in the US per project, and we're also looking for technicians who are based there.

For robot makers looking for a field-service partner rather than technicians: Partners · North America field service. 中文版：加入 KeepRobots 北美现场技术员网络