Robot Service Companies in Canada & Vancouver (2026)

Short answer: In Canada, robot after-sales and field service come from five kinds of providers: the robot makers' own service teams (FANUC, ABB, KUKA, Yaskawa), industrial automation integrators, third-party service-robot providers, nationwide service networks and distributors. In British Columbia, none of the large industrial-arm makers lists a robotics service office on its official site; BC work goes through travelling OEM engineers or certified integrators such as Remtech Systems (Burnaby). For cleaning, delivery and other service robots in Greater Vancouver, the providers we could verify are RoboTools Canada, NorBot and KeepRobots, each with a different model.

Which one fits depends on whether you need the maker's warranty authorization, which robot category you have, where your sites are, and whether you need someone who works with Chinese-speaking engineering teams.

Disclosure: this page is written by KeepRobots, a robot field service company in Vancouver that appears in the list below, so we have an interest. Every other entry uses only facts published on the company's own website or in a manufacturer or news announcement, with links. It is not a ranking or an endorsement; check each company's current offer. Companies that want a correction can email partners@keeprobots.com.

Quick reference

Company	Type	Based in	BC presence (per official site)	Robots
FANUC Canada	OEM	Mississauga, ON	No BC office listed	Industrial arms, cobots
ABB Robotics	OEM	Canada (national)	Via integrator partners	Industrial arms, cobots
KUKA Canada	OEM	Mississauga, ON	No BC office listed	Industrial arms
Yaskawa Motoman	OEM	Mississauga, ON; Calgary, AB	No BC office listed	Industrial arms
Novarc Technologies	OEM	Burnaby, BC	Yes (own products only)	Welding cobots
Remtech Systems	Integrator	Burnaby, BC	Yes	Industrial arms, cells
Cam Industrial	Integrator	Calgary, AB	Surrey office	Material handling, industrial robotics
CBVL Robotics	Integrator	Coquitlam, BC	Yes	Automation, robotic integration
Vancouver Automation	Integrator	Richmond, BC	Yes	Robotic sanding, integration
Proax Technologies	Integrator	Oakville, ON	Not confirmed	ABB, Omron robots
Radian Robotics	Integrator	Hamilton, ON	Not stated	Custom heavy-industry robots
RoboTools Canada	Service-robot provider	BC	Yes (service area lists BC cities)	Cleaning, delivery, cobots
NorBot	Service-robot provider	Vancouver, BC	Yes	Cleaning, security, delivery
KeepRobots	Service-robot provider	Vancouver, BC	Yes	Service, cleaning, delivery, AMR, arms, humanoids, quadrupeds
SPARC Technologies	Service-robot provider	Not published	Not found	Pudu, Gausium models
Burroughs	Service network	Elmhurst, IL, US	US and Canada network	Pudu, Avidbots (announced)
Advanced Motion & Controls	Distributor	Barrie, ON	Not confirmed	Universal Robots cobots
RobotShop	Distributor	Mirabel, QC	Online / integrator network	Multiple brands
Superior Procare	Distributor	Calgary, AB	Not mentioned	Cleaning robots

Providers by type

1. Robot makers' own service (OEM)

Call the manufacturer first if your robot is one of these brands and still under warranty or service contract. None of the large industrial-arm makers below lists a robotics service office in BC on its official site; BC work is done by travelling engineers or certified integrator partners.

FANUC Canada. Mississauga, Ontario. FANUC's Canadian headquarters handles robot sales, service, support and training for all of Canada; its Canadian field-service page lists no office in BC (FANUC Canada, field service). Industrial arms, CRX cobots.
ABB Robotics. ABB Canada does not list a robotics service office in BC on the pages we checked. In Western Canada ABB Robotics works through integrator partners: a May 2021 ABB release named Cam Industrial and Remtech Systems as partners for Alberta and BC, covering engineering, installation, commissioning and maintenance (ABB news release).
KUKA Canada. Mississauga, Ontario (2865 Argentia Road); the official contact page lists no other Canadian office (KUKA Canada contact). In BC, Remtech Systems says it is a KUKA certified value provider.
Yaskawa Motoman. Canadian locations in Mississauga (Ontario), Pointe-Claire (Quebec) and a Western Canada Division in Calgary (Alberta); no BC office listed (Yaskawa Motoman locations). Industrial arms.
Novarc Technologies. Burnaby, BC. Builds its own welding cobot (Spool Welding Robot) and supports its own products through a ticket portal and training academy (novarctech.com). Listed here as a BC-based robot maker; it does not service other brands.

2. Industrial automation integrators

Design, build and commission robot cells for factories; several are certified partners of specific arm brands. Best fit for industrial arms and production lines rather than service robots in buildings.

Remtech Systems. Burnaby, BC. Industrial robot cells (welding, cutting, machine tending, pick-and-place, palletizing, case packing), vision and safety systems; says it is a certified value provider for ABB and KUKA robotics; serves Western Canada and the US Pacific Northwest (Remtech about page).
Cam Industrial. Offices in Calgary, Edmonton and Surrey, BC. Mainly material handling and industrial storage (racking, AS/RS, conveyors), with industrial robotics listed among its solutions; field services include installation and preventive maintenance (camindustrial.net). Named as an ABB partner for Alberta and BC in the 2021 ABB release.
CBVL Robotics. Coquitlam, BC, with offices in Calgary and Leduc, Alberta; founded 1976. Industrial motion and control, turnkey automation and robotic integration: design, fabrication, PLC programming (cbvl.com).
Vancouver Automation. Richmond, BC. Robotic sanding systems, custom robot integration, workpiece handling and line automation, with remote support; lists Fanuc, Doosan and Kawasaki among its partners (vancouverautomation.com).
Proax Technologies. Oakville, Ontario, with a Calgary office opened in 2023. Authorized distributor of ABB robots and Omron cobots and mobile robots; offers integration, start-up, maintenance services, post-deployment support and training (Proax automation and robotics, Calgary office). We could not confirm a BC office on its site.
Radian Robotics. Hamilton, Ontario. Custom robots for heavy industry such as steel, aluminum and lumber (marking, de-banding, stenciling, wrapping), with design, programming and a reliability program (radianrobotics.com). No BC office stated.

3. Third-party service-robot providers

Deploy, support and repair cleaning, delivery and other commercial service robots, often across several brands. Business models differ: some sell or lease robots and service what they sell; some act as the buyer's integrator; some only do on-site service for other companies' robots.

RoboTools Canada. A division of Westgate Technology Corp., with a BC phone number. Its service area lists Vancouver, Fraser Valley, Victoria, Kelowna, Surrey and Delta, plus Alberta, Ontario and Montreal. Sells Pudu and Keenon cleaning robots and Fairino, Taiga and Kawasaki arms; offers integration and installation, training, technical support, local spare parts, a maintenance team, and leasing / robots-as-a-service (robotools.ca, cleaning robots).
NorBot. Vancouver. A commercial robotics integrator for cleaning, security, delivery, inspection and guest-service robots: pre-purchase assessment, sourcing across manufacturers, import and compliance, mapping, integration, training, its own fleet-management software, and service, parts and support from Canada (norbot.ca). Founded in 2026; BetaKit reported a C$1 million pre-seed round in September 2026 (BetaKit).
KeepRobots. Vancouver (Suite 250 - 997 Seymour Street). Robot field service for robots made by other companies: on-site deployment and commissioning, after-sales repair billed by the hour, preventive maintenance, pre-sales demos at prospects' sites, and storage of spare parts and demo or idle units. Service, cleaning, delivery and logistics robots, robotic arms, humanoids and quadrupeds. Fastest response in Greater Vancouver and the Fraser Valley; the rest of BC and Alberta in scheduled batches; elsewhere in Canada and the US per project. English and Mandarin; engineers can read Chinese technical documentation. Published rates: C$200 diagnostic (US$200 in the US, credited against an approved repair), C$100 call-out in the Greater Vancouver core zone, C$150/hour on-site labour in Canada or US$150/hour in the US, before tax. Does not make or sell robots; non-exclusive; not an exclusive agent for any brand. This is our company.
SPARC Technologies. Lists Pudu and Gausium cleaning and delivery robot models, with deployment, training, support, genuine parts and diagnostics, and says it operates across North America with a 48-hour on-site response target (sparcglobaltech.com). The site does not publish an address; we found no BC office.

4. Nationwide service networks covering Canada

Large independent field-service companies that sign contracts with robot makers and dispatch technicians across the US and Canada.

Burroughs. Elmhurst, Illinois. A nationwide independent service network. Pudu announced in January 2025 that Burroughs would provide maintenance and technical support for Pudu robots in the US and Canada (Pudu announcement); Avidbots announced a field-service partnership with Burroughs in 2023 (Avidbots announcement).

5. Distributors and resellers

Sell robots or cobots and offer installation, training or repair as part of the sale; service depth varies by brand and region.

Advanced Motion & Controls. Barrie, Ontario. Describes itself as the Canadian distributor for Universal Robots cobots (AM&C). We could not confirm a BC office.
RobotShop. Mirabel, Quebec. Online robotics retailer; in 2024 it launched a Robotics Integration Program covering product selection, installation, training and servicing for selected professional robots through a network of integrators (RobotShop announcement).
Superior Procare. Calgary, Alberta. Sells Pudu, Kärcher KIRA and Sparkoz cleaning robots and offers repairs, maintenance and inspections (Superior Procare robotics). BC not mentioned on the page.

How to choose: a decision table

Neutral checklist by provider type. Whatever you choose, ask for the same things in writing.

What to check	OEM service	Industrial integrator	Service-robot provider	Nationwide network	Distributor
Authorized by the robot's maker?	Yes, for its own brand	Often certified for specific arm brands	Varies; ask for the maker's written authorization for your brand	Under contract with specific makers	Usually for the brands it sells
Coverage in BC	Mostly fly-in from Ontario, Alberta or the US	Local if based in BC	Local if based in BC; check the stated service area	Check the BC technician and parts depot	Depends on office locations
Robot categories	Its own models only	Industrial arms, cells, lines	Cleaning, delivery, AMR, sometimes arms	Brands under contract	Brands in its catalogue
Chinese-language support	Rarely stated publicly; ask whether engineers can read Chinese documentation and join calls with your engineers in China
How it charges	Service contract or rate card	Project quote	Hourly, per job, contract, or bundled with lease	Contract or per ticket	Bundled with sale or quoted
Can it hold your spare parts?	Its own parts	Ask	Ask; some offer local parts or storage	Often has parts depots	Parts for brands it sells
Also sells competing robots?	Sells its own	May	Some do; ask	Usually not	Yes

Notes for robot makers from China entering Canada

Warranty first. If a provider is not authorized by the maker, agree in writing which sealed assemblies it may open and how RMAs flow back to the factory.
BC is not Ontario. Most OEM and distributor offices are in the Greater Toronto Area, Montreal or Calgary. If your customers are in Greater Vancouver, check who is actually based in the Lower Mainland and what response time they will put in writing.
Language and hours. Ask whether the local engineer can read your Chinese fault tables and join calls with your team in China.
Parts on the ground. Ask whether the provider can hold your consignment parts and demo units, and how stock is reported.
Conflicts. A provider that also sells a competing brand may still be a good partner, but agree on data and customer ownership.

For the field-service models and cost comparison, see our North America field service guide; for a longer checklist, what to look for in a robot service partner.

How this list was made

Researched on 2026-10-14 from the companies' official websites and manufacturer or news announcements. We started from the providers that AI assistants name when asked about robot service in Canada, plus searches for BC integrators and service-robot providers. Names we could not match to a real, current company with an official website are left out. "Not confirmed" means we could not find it on the official site, not that the company does not offer it.

FAQ

Which companies repair and service robots in Vancouver and BC?

For industrial arms: certified integrators such as Remtech Systems (Burnaby), plus Cam Industrial (Surrey), CBVL Robotics (Coquitlam) and Vancouver Automation (Richmond); FANUC, KUKA, Yaskawa and ABB serve BC from offices outside the province or through partners. For cleaning, delivery and other service robots: RoboTools Canada, NorBot and KeepRobots, all in the Greater Vancouver area. This list is compiled by KeepRobots from official websites and is not a ranking.

Do FANUC, ABB, KUKA or Yaskawa have a robot service office in BC?

Not on their official sites as of October 2026. FANUC Canada and KUKA Canada list Mississauga, Ontario; Yaskawa's nearest Canadian location is its Western Canada Division in Calgary; ABB Robotics named Cam Industrial and Remtech Systems as its Alberta and BC partners in 2021. Contact each maker for current BC coverage.

Who can service Chinese-made service robots such as Pudu, Keenon or Gausium in Canada?

Several providers publicly list these brands: RoboTools Canada sells Pudu and Keenon cleaning robots with local support in BC; SPARC Technologies lists Pudu and Gausium models; Superior Procare in Calgary sells Pudu; and Pudu announced Burroughs as its maintenance partner for the US and Canada in 2025. KeepRobots does hourly on-site work on robots from other makers in Vancouver, in English or Mandarin. Check warranty authorization with the robot maker.

How much does robot field service cost in Vancouver?

Most providers quote per project or by contract and do not publish rates. KeepRobots publishes its rates: a C$200 diagnostic credited against an approved repair, a C$100 call-out in the Greater Vancouver core zone and C$150 an hour on-site labour, before tax and parts.

Is this list a ranking?

No. It is written by KeepRobots, which is one of the listed companies, and groups providers by type using facts from their own websites. Check each provider's current offer; corrections to partners@keeprobots.com.

Robot service companies in Canada: who services robots in Vancouver and BC (2026)